Recording Calls On Unity Connection 7.x

Answered Question
Feb 2nd, 2009

I saw on a dat sheet that you should be able to Record a live conversation with a caller and have the recording sent to your mailbox. I looked in the admin guide for uinty but can not seem to find out how this works or how to set it up. Does anyone have an easy setup guide or can tell me where to go and find it?

Thanks ahead of time!

I have this problem too.
0 votes
Correct Answer by kelvin.blair about 7 years 10 months ago

You are looking for live record. Take a look at this link..

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag170.html#wp1071465

Rate if it helps..

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Overall Rating: 4.5 (2 ratings)
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darylpotts Tue, 02/03/2009 - 06:49

I did further reading this morning and was wondering if there would be an easier way to record the call by pressing a number and not having to go through setting up a conference call? This way I do not interupt a call that I am on.

Thanks

Justin Brenton Thu, 03/19/2009 - 08:51

I'm looking for the same thing,

Do anyone know of a way to set a button on the phone to setup the conference call with the recorder?

Thanks,

Justin

Kenneth Mohammed Thu, 03/19/2009 - 09:00

Hello,

I dont think there is a softkey available for live record. I know that CME 7 has the softkey, but I dont think CUCM has it.

Sandy Lee Mon, 07/06/2009 - 06:26

Hi,

Did anyone found out a way to achieve this ? Can we do it through a custom keypad ?

Thanks!

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