02-02-2009 07:06 PM
Hi. I want to use silent monitoring fuction with IP phone. but I dont know
Where I should set it up.
I'm using CISCO IP PHONE 7940 and CCM
Is there way to set silent monitor or call monitor with those? or should I purchase some software?
02-08-2009 10:04 AM
A supervisor needs to log on to a hardphone when silent monitoring via
The IPCC Supervisor Softphone. The following Cisco IP Phones are supported For use with Silent Monitor.
- 7910+SW
- 7940
- 7960
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