CUPS 7.0 : why does it take about 30 seconds to update the line status ?

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Feb 3rd, 2009
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After an upgrade from CUPS 6 to CUPS 7, it takes about 30 seconds to update the line status from a cisco ip phone on the CUPC client. This is the case both for the busy as available status.

Does anyone has got an idea on this ?



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irisrios Mon, 02/09/2009 - 07:11
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Can you post the following to help troubleshoot:

CUPC version you are running?

CallManager version you are integrated with?

Are all the clients having the same issue?

Tommer Catlin Mon, 02/09/2009 - 09:49
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are you using IMAP for the voicemail? It seems like after you login, it then logs into the IMAP server to check/download vmails. Mine seems to take awhile.

Is this after the client is logged in, the phone goes on/off hook and CUPC does not update for the 30 seconds? Sounds like DNS issues to me


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