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QPM and Voice Manager on the same server

smandrapa
Level 1
Level 1

I installed Common Services 3.2 and QPM 4.1.

<br />QPM is up and running.

<br />After that, on same machine, I installed Voice Manager 3.1.

<br />When starting CiscoWorks, Voice Manager there is error:

<br />{CVMDbMonitor} : Cannot connect to 'cvm' database, please contact your system administrator.

<br />Also, following processes does not work (from proces status):

<br />- CVMDbMonitor "Administrator has shut down this server ")

<br />- CVMPoller ("Never started")

<br />- CVMServer ("Never started")

<br />- CSDiscovery ("Never started")

<br /><br />How to solve this problem ??

1 Reply 1

Joe Clarke
Cisco Employee
Cisco Employee

You will need to uninstall CVM from this server. CVM requires Common Services 3.0, and is not compatible with CS 3.2.