You need to isolate the issue here, what cause this services not to start? was a patch applied? what is the ACS version and what is the Box Windows platform?
I believe it asks you if you want to keep a copy of the backup when you are uninstalling the ACS, however it would be better if you had kept a backup of your configuration, was there any update applied to your Windows box? You have not answered about the OS and Service packs on this box.
The client don't have a backup, and the server has not been updated and is not installed any patch that has caused this problem. I would like reinstall the application ACS in the server, keeping the current configuration of the server. (The administration site is not available because the service is not operational, for an request backup)
Because the web administration is down, is there a method or command (MSDOS) that allows backup the system configuration and the database of users and groups?
There is a way, you need to use the CSUtil application to create the backup, however since some of the services are down I am not sure it will work like this, what you would need to do is the next: Open the Services Console of the server and find all of the CS services on it, CSAuth, CSTacacs, CSRadius, CSMon, CSDbsync and so on. For those that are starting and are not started edit the properties and select the starting method to be Manual instead of automatic Once that is done then reboot the server, this will prevent those services to keep trying to start and fail. Once those services that are not working do not start then you can use the CSUtil and follow the link:
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:
