02-03-2009 06:50 AM
Hello,
I have been doing a CME deployment and ran into some problem with the 7914 expansion module on the receptionist's 7961 phone.
I have the following file in flash-S00105000300.sbn
I also have the following configurations:
tftp-server flash:s00105000300.sbn
!
!
!
telephony-service
load 7914 s00105000300
!
!
all configurations seem to be ok,but there is no change-the buttons are just stuck in the red color.
Anyone who's gone through this before?
What was the workaround?
Thank you!
02-03-2009 07:18 AM
Have you configure type and addon under receptionist ephone ?
02-03-2009 07:51 AM
This is the configuration:
!
!
ephone 1
!
type 7961 addon 1 7914
!
!
That is it!
02-03-2009 08:14 AM
Which IOS are you using? I'm seeing strange issues with sidecards in 12.4(20)T1.
In some case I had to force the phone to register to another ephone tag. You do this under ephone configuration, reset, set mac to a fantasy number, phone will register to next available ephone, copy all config in there.
Make sure you have auto-reg enable when doing this.
02-03-2009 08:50 AM
You may want to check your IOS against this bug: CSCsw25514
hth,
nick
02-03-2009 09:08 AM
I'm hitting this bug exactly. It is a total success killer for those wanting latest CME.
Will be fixed in 12.4(20)T and 12.4(22)T ?
02-03-2009 09:53 AM
It is fixed into two IOS releases that are currently available:
12.4(20)T2 and 12.4(22)YB. YB is CME 7.1, and T2 just came out yesterday.
hth,
nick
02-03-2009 10:15 AM
Great, wasn't able to see that from the bug info.
Thanks Nick.
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