Release License of Nokia ICC for CISCO

Answered Question
Feb 3rd, 2009

Good Morning,

i have a simple question.

I had a Nokia E series with ICC for Cisco and i have activated the permanent license of this software.

If this cell phone is broken, and so i can't release the license from the option of ICC software directly form the phone, what step do i have to do to release the license?

I have to send an e-mail to a particoular address to Nokia or to Cisco?

what information of cell phone are important and fundamental?

Thanks a lot.

I have this problem too.
0 votes
Correct Answer by pasimahone about 7 years 8 months ago


Here is Nokia support contact information:

Send email where you explain your problem.

Also include your IMEI code and the licence code in the email.


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Overall Rating: 5 (1 ratings)
cmaiolani Thu, 02/05/2009 - 07:02


but to create a TAC for release of nokia license i need to have a smartnet of what?

And if i would like to open a TAC to Nokia, what i have to do?

I have purchased only the license of Nokia ICC for Cisco and i don't have any smartnet or similar.

can you tell me detailed step (site, link...) to follow?

thanks a lot.


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