Spanish User Locale (SRST 7)

Unanswered Question
Feb 3rd, 2009
User Badges:

Hi there..


I downloaded the user spanish locale and try to configure the 7911G phones..


The message (Servicio de rearranque activo) appears in spanish.. but the softkeys remains in english..


Here is a show flash and part of show run, can anyone help me ?


Thanks.

Andrei.


Spanish_Spain/ipc-sccp.jar

c2800nm-advipservicesk9-mz.124-22.T.bin

music-on-hold.wav

Spanish_Spain/SCCP-dictionary.xml

Spanish_Spain/g3-tones.xml

es-tc-sccp.jar

es-ipc-sccp.jar

Spanish_Spain

Spanish_Spain/tc-sccp.jar

Spanish_Spain/SCCP-dictionary.utf-8.xml

g3-tones.xml

SCCP-dictionary.xml

SCCP-dictionary.utf-8.xml


Show run | include tftp

tftp-server flash:/es-ipc-sccp.jar alias Spanish_Spain/ipc-sccp.jar

tftp-server flash:/es-tc-sccp.jar alias Spanish_Spain/tc-sccp.jar

tftp-server flash:/g3-tones.xml alias Spain/g3-tones.xml

tftp-server flash:/SCCP-dictionary.xml alias Spanish_Spain/SCCP-dictionary.xml


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
andrei.goncalves Tue, 02/03/2009 - 08:42
User Badges:

hum, I think I found... cnf-file location is in the "system:" , how can I change it if I can't find the cnf-file command in call-manager-fallback config ?


Thanks.

Andrei.


show call-manager fallback


cnf-file location: system:

cnf-file option: PER-PHONE-TYPE

network-locale[0] US (This is the default network locale for this box)

...

user-locale[0] ES (This is the default user locale for this box)



paolo bevilacqua Tue, 02/03/2009 - 08:47
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

Hi,


I think you will find that cnf location has nothing to do with softkey.


Softkeys labels are set directly by CM or SRTS, the version you're using may have bug in which softkeys are not translated.

andrei.goncalves Tue, 02/03/2009 - 09:03
User Badges:

Hi !!


sorry not agree with you.. I found this directory..


#dir system:its/spain/

Directory of system:its/spain/


75 -rw- 0 7905-dictionary.xml

74 -rw- 0 7960-dictionary.xml

73 -rw- 0 7960-font.xml

76 -rw- 0 7960-kate.xml

72 -rw- 0 7960-tones.xml

77 -rw- 0 SCCP-dictionary.xml


No space information available



So, I tryied to link that system directory with the real location of files..


tftp-server system:its/spain/tc-sccp.jar alias tc-sccp.jar

tftp-server system:its/spain/ipc-sccp.jar alias ipc-sccp.jar

tftp-server system:its/spain/SCCP-dictionary.xml alias SCCP-dictionary.xml

tftp-server system:its/spain/SCCP-dictionary.utf-8.xml alias SCCP-dictionary.utf-8.xml


It's not working yet.. but I think this is the way...


Thanks.

Andrei.




paolo bevilacqua Tue, 02/03/2009 - 09:27
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

It is not, because if you examine tc-sccp.jar (change extension to .tar to open with a PC), you will find that all softkey strings are correctly translated. What happens, is that the router overwrites these and it can have the wrong translations.

andrei.goncalves Tue, 02/03/2009 - 09:32
User Badges:

Thanks, I could see the tar file.


So, what do I need to do for the router not to overwrites the file ?



Andrei.

paolo bevilacqua Tue, 02/03/2009 - 09:35
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

The router does not overwrites the file, but it controls the softkeys strings directly.


You can try another IOS, I know that softkey translation is correct for the 7911, but I never use SRST, only CME.

andrei.goncalves Tue, 02/03/2009 - 10:08
User Badges:

I tryied another IOS.. still not work..


I'd like to follow cisco best practices using srst...


I'll try some more things before giving up.


Or I'll open a TAC.


Thanks for your help.

Andrei.

andrei.goncalves Wed, 02/04/2009 - 16:49
User Badges:

Hi ! I made it work !


I'll that I had to do was to install the User Locale (Spanish) in the CallManager 4.2 .. then configure the remote phones to Spanish user locale... and reset them..


When I shutdown the link and SRST started to work, the locale files were already in the Router.


Only after this, the "user locale ES" starts to work and traslate the softkeys to spanish.


Can you please check the Resolved for future help other people ?


Thanks.

Andrei.

Rob Huffman Thu, 02/05/2009 - 05:31
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Andrei,


Good work my friend! +5 Points for kindly posting back with your resolution to this issue. Sadly, only the original poster of a thread can mark it as resolved and you can't rate your own posts :(


Cheers!

Rob

Actions

This Discussion