Adding digits on Received/MissedPlaced Calls in directory

Unanswered Question
Feb 3rd, 2009

Can anyone help me find where the display is set on the directory list for Received/Missed/Placed calls? All external numbers receive a "91" appended in the directory list when recieved. I am running CCM 4.2(3)

I have this problem too.
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christianluven Tue, 02/03/2009 - 09:18

I thing you have to strip the 91 via the route pattern of the CSS.......or somebody entered them at "Called Party Transformations"->Prefix Digits (Outgoing Calls)

By the way, do you use MGCP or H323 gateways?



Jaime Valencia Tue, 02/03/2009 - 09:21

most usually it's done via a translation pattern



if this helps, please rate

cbreger_breger Tue, 02/03/2009 - 11:17

I checked translation patterns and it doesn't seem to be where these numbers are being added. It applies the 91 on all externally received calls but no internal. I've added a Inter-cluster trunk and it automatically appends it these calls as well. Any ideas?

Kenneth Mohammed Tue, 02/03/2009 - 11:27


Have you checked service paramters---->cisco callmanager---->advanced---->clusterwide parameters (phone)?

There are some fields there where you can assign prefixes to the incoming calling party numbers. Of course that would apply to your MGCP gateways. For your H.323 gateways, there has to be some sort of translation taking place to prepend 91 on the incoming number.

Hope that helped, if so please rate.


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