Unable to connect to ANI server error message from UserTracking Acquisition

Answered Question
Feb 4th, 2009

LMS 2.6 on Windows 2000

Singel box install

I've tried to telnet from ciscoworks server itself into port 42342 Connection failed.

I have this problem too.
0 votes
Correct Answer by Joe Clarke about 7 years 10 months ago

ANIServer is dying due to memory starvation. This may be a transient thing. It looks like you haven't restarted Daemon Manager since June. Go ahead and restart (or reboot the server). ANIServer should come back up.

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Joe Clarke Wed, 02/04/2009 - 09:38

Please post a screenshot illustrating what you're doing, and the exact error. Also, please post the output of the pdshow command. What version of Campus Manager are you using?

Joe Clarke Wed, 02/04/2009 - 10:26

It doesn't look like ANIServer has been running in a long time. Shutdown Daemon Manager, and do:

type NUL > NMSROOT\log\ANIServer.log

type NUL > NMSROOT\log\ani.log

Then restart Daemon Manager, and post the ANIServer.log after reproducing the problem.

Correct Answer
Joe Clarke Wed, 02/04/2009 - 10:33

ANIServer is dying due to memory starvation. This may be a transient thing. It looks like you haven't restarted Daemon Manager since June. Go ahead and restart (or reboot the server). ANIServer should come back up.

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