02-04-2009 12:30 PM - last edited on 03-25-2019 07:47 PM by ciscomoderator
Hello, we have a client with CME that has 6 phone configured to use monitor lines. Each phone has its main line plus the 5 other phone lines as monitor lines.
They work great, lighting up when another user is active. However after around 10 minutes or so, the light turns off even though the call is still active.
Is this normal? Is there a configuration setting? Any ideas?
Thanks a lot!
02-04-2009 12:42 PM
Which exact IOS and phone FW are you using ?
02-04-2009 12:50 PM
Phones are all 7961 running SCCP Firmware 8-3-2-27.
2811 running 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(20)T
02-04-2009 07:56 PM
Hi, try T2 of the same version and if still happens open a case with the TAC to proceed further, or downgrade IOS.
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