Security Manager - Cannot add 877 router

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Feb 5th, 2009
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Hi,

I have 3.1.1 SP3 security manager. I added IPS 28xx routers but I cant add 877 routers to it. It gives the error message below. Do you know the workaround for this?

My 877 router has C870-ADVIPSERVICESK9-M), Version 12.4(22)T





Failed to communicate with the device. Cause: IOSIPS Error getting SequenceRequest : Unbuffered entity enclosing request can not be repeated.

User =

Passwd =


Host = 10.5.5.5

Port = 443

TLS = true

Conn tout = 120000

Read tout = 180000

Cert Mgmt = true


Please contact Cisco Technical Assistance Center.

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clausonna Fri, 02/06/2009 - 12:18
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I think this may be a known bug with the version you're running - I recall that at one point 877's weren't supported, and it seems that you're running a pretty old version. I would suggest upgrading to 3.2.2 if possible. (But, of course, after following appropriate procedure, going through TAC, etc.)

blackswans Mon, 02/09/2009 - 03:15
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Is there a way to upgrade from 3.1.1 to 3.2.2 ? Bacuse I didnt see the upgrade package.

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