For some strange reason, if a user dials 911 the number that appears at the 911 dispatcher's end is the number of our BTN and not the remote site. There is no issue with regular outbound calls -- just calls to 911. I've gone back and doublechecked my route patterns setup for 911 and everything looks right there. Any help is appreciated.
I would firstly advise you to use "Dialed Number Analyzer" to compare 911 calls to other outgoing calls. That would allow you to find out what path (translation pattern, router pattern, route list, route group, gateway) each call uses to get to the destination. Let us know your findings.