addAppUser can't associate more than 2 groups

sebastien_michelet · ‎02-05-2009

Has anyone experienced this with this new AXL API on CUCM 7.0? When trying to associate more than 2 groups with an application user, AXL responds with:

Could not insert new row - duplicate value in a UNIQUE INDEX column

the original request is:

<axl:addAppUser sequence="1234">

<name>Standard CTI Allow Call Park Monitoring</name>

</userGroup>

<name>Standard CTI Allow Control of All Devices</name>

</userGroup>

<name>Standard CTI Enabled</name>

</userGroup>

</associatedGroups>

</newApplicationUser>

Looks like a bug to me since it works fine when you limit the request to 1 or 2 groups. updateAppUser has the same behavior.

stephan.steiner · ‎02-06-2009

Did you have a look at the axl logs on ccm? They'll show you the kind of database operations that are performed behind axl and while it may not solve your problem at least you know what happens (and you need those traces anyway to open a developer support case if needed).