I am doing a phone refresh swapping for example 7960's to 7965's. I have worked out most of my kinks with export / import phone all details option. I am running 6.1(2). The only thing I cant figure out how to easily do is export my SEP MAC Devices that are all associated to application users like ACDeviceAuthenticationUser and RMJTapi User for UCCX so I can somehow cross reference that to which new phones should be associated.
Anyone have any ideas?
Follow these steps amigo:
1. Click on application user in UCM
2. In Related Links drop down select Dependency Records
3. Click Go
4. This should provide Record Types of User Group or Phone
5. Click Phone
6. Copy and Paste that group of associated phones.
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