I am setting up a site where the pstn gateway is located in a data center physically separate from the actual users. My problem is when the end user calls 911 it will show the location of the data center not the office location where the user is actually located. This site goes live in 2 weeks and we have confirmed with our Telco that we can't get pots lines ran into the office location before the go live date. Is there anything I can do with IPCC or CM that could help with this issue? Any thoughts?
check with ATT about "inform 911" and there system. Im not sure how it works in Canada, but what I described should work here. The Physical Address of the PRI is in the system. (what the PSAP has) but with Inform 911 from ATT (and possibly other carriers) If you send the DID to the 911, and you updated the Emergency Repsone Locations in ATT's database, the local PSAP should see this then. The problem comes up we have found, it does not work between PSAP counties.