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LMS 3.1 Error

bm_5789
Level 1
Level 1

We use LMS 3.1 with the available patches installed.

I wanted to configure some device credentials and identities.

After clicking "Apply" the following error was displayed:

"Internal error in communication channel.

Already installed patch for bug CSCsu84143.

Any ideas? Advice? TIA

9 Replies 9

Joe Clarke
Cisco Employee
Cisco Employee

What is the byte size of NMSROOT/lib/classpath/com/cisco/nm/dcr/InternalDCR.class?

Right now it is 8KB in size.

What is the BYTE size?

What are you asking for?

The size in bytes of the file. The kilobyte size is not accurate enough. You can get the byte size from DOS or from the Properties on the file.

7,592 bytes.

Okay. Enable Device and Credentials Repository debugging under Common Services > Server > Admin > CS Log Configurations, reproduce the problem, then post the dcr.log and the output of the pdshow command.

I'm having the same issue. Should I open a TAC case?

You'll either need to start a new thread, or contact TAC.

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