services subcription using Bulk

Unanswered Question
Feb 7th, 2009

Hi Team,

I have CCM 5.x .I have more than 600 phones. i need to add and subscribe one more service in these ip phones. please advice is there any way we can add and subscribe phone services in my 600 phones using Bulk or any other Technique ?

I will really appreciate your assistance.

I have this problem too.
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zeeshan2007 Sun, 02/08/2009 - 21:40

Hi rob,

We can update the phones or add the phones using BAT. but we cannot subscribe and unsubcribe phone services using BAT. Am i right ? i am waiting for my answer for last two weeks but didnot get , please advice how can we subscribe and unsubscribe services in bluk.

I have submit this question in different forums but no answer.

rob.huffman Mon, 02/09/2009 - 05:45

Hi Zeeshan,

Yes, this should be possible :)

Assign IP Phone Services

Add All Services From This Template

From the drop-down list box, choose the template that contains list of services that you want to update the phones with.

***You may be seeing this bug so contact TAC to see what version of CUCM 5.x this has been fixed in :)

CSCea28827 Bug Details

BAT to support subscribing users to PAB and Fast Dial Services


Cannot subscribe the users to IP Phone services like Personal Address Book

and Fast Dials through BAT. This applies to any IP Phone services.


The problem exists in all the BAT versions



After adding the Phones/Users through BAT, one has to manually

go to each user page and subscribe the users/phones to these services,

enter the PIN, User ID manually.

Hope this helps!



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