Backup is failing while upgrading LMS 3.1 from 3.0

sachidananda panda · ‎02-08-2009

Hi,

While upgrading from LMS 3.0 to 3.1 it asks for taking the backup when I give the path to take the backup it fails. The error says the backup failed at cmfbac.

Do I need to upload t backup file.

Pls guide what could be reason.

Thanks

Sachi

ashfaqshuja · ‎02-08-2009

We performed the following steps and observed the similar problem:

Set the Daemon Manager service to Manual, then reboot. When the server restarts, run the backup.pl script from the command line:

NMSROOT\bin\perl NMSROOT\bin\backup.pl ...

It didn't work, then we tried to reinitialize the ipm database using the following command:

NMSROOT\bin\perl NMSROOT\bin\dbRestoreOrig.pl dsn=ipm dmprefix=Ipm

However got the following error:

C:\Program Files\CSCOpx\bin>perl dbRestoreOrig.pl dsn=ipm dmprefix=Ipm

Can not open directory C:\PROGRA~1\CSCOpx\backup\manifest;

C:\Program Files\CSCOpx\bin>

Here is the file output of backup/automaticlog/cmfbacklog

Backup to 'C:/Backup/AUTOMA~1/CMFBAC~1' started at: [Sun Feb 8 17:27:07 2009]

ERROR(288): No database files are available for the installed applications; nothing to back up.

Backup failed: 2009/02/08 17:27:07

Thanks and best regards.

Shuja

Joe Clarke · ‎02-08-2009

You need to start a separate thread for your issue.

Joe Clarke · ‎02-08-2009

Please post the backup log (typically dbbackup.log).