I am trying to set up a global dial plan as per SRND for CUCM 7. I've got the phones working good, using +613865XXXXX for the directory numbers.
My trouble starts with Unity... I cannot set extensions in Unity with a +. I've set the extensions un Unity without the + (ie just 614865XXXXX). But, when you ring an phone and get diverted to Unity, the call gets sent to the Operator handle, because the extension is not recognised.