Unity configuration

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Feb 9th, 2009
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Hi All,

We have a running setup on Cisco Call Manager Express along with Unity module plugged into same router.

Now,the customer has purchased separate MCS hardware for Pub & Subscriber.CCM would be implemented on CCM while Unity configuration will remain on earlier CME router.

I had a concern what all we need to configure on CCM so that Unity module on router can be integrated with CCM.



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Overall Rating: 3 (2 ratings)
Rob Huffman Mon, 02/09/2009 - 05:21
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Hi Aman,

One main thing you will need is a new license to work with CCM;

Say your system came with a License like this for CME (Note the CME at the end of the part#);

Cisco Unified Communications Manager Express

12-mailbox package: SCUE-LIC-12CME=

What you will need is a License like this for CCM (Note the CCM at the end of the part#);

12-mailbox package: SCUE-LIC-12CCM=

You can download this license file here;


From this good doc;

Upgrading or Downgrading the Cisco Unity Express License in the Same Version


Here is the new config guide;

CallManager for Cisco Unity Express Configuration Example


Hope this helps!


amansoi_5 Wed, 02/18/2009 - 04:48
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Hi rob,

thanks for the URLs.We will do it & get back to you in case of issues.




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