Unity configuration

amansoi_5 · ‎02-09-2009

Hi All,

We have a running setup on Cisco Call Manager Express along with Unity module plugged into same router.

Now,the customer has purchased separate MCS hardware for Pub & Subscriber.CCM would be implemented on CCM while Unity configuration will remain on earlier CME router.

I had a concern what all we need to configure on CCM so that Unity module on router can be integrated with CCM.

regs,

aman

Rob Huffman · ‎02-09-2009

Hi Aman,

One main thing you will need is a new license to work with CCM;

Say your system came with a License like this for CME (Note the CME at the end of the part#);

Cisco Unified Communications Manager Express

12-mailbox package: SCUE-LIC-12CME=

What you will need is a License like this for CCM (Note the CCM at the end of the part#);

12-mailbox package: SCUE-LIC-12CCM=

You can download this license file here;

http://www.cisco.com/cgi-bin/tablebuild.pl/cue-netmodule

From this good doc;

Upgrading or Downgrading the Cisco Unity Express License in the Same Version

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/installation/guide_/upglic32.html

Here is the new config guide;

CallManager for Cisco Unity Express Configuration Example

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml

Hope this helps!

Rob

amansoi_5 · ‎02-18-2009

Hi rob,

thanks for the URLs.We will do it & get back to you in case of issues.

regds,

aman