One of my customers is running CUCM 6.1.3 and IPCC 5.0(2). Now everything is working just fine. But one of the Supervisors wants to have the Queue status on his phone by having the IP Phone Agent appl installed.
After having everything configured, I tried logging the IP Phones Agent in. But then I got an error back saying: "Line is restricted. Contact system administrator to lift the restriction or user a different extension.". The IP Phones is configured on a EM Profile, exactly the same way it has been done for a one other Supervisor.
I did find some topics but these where all about Device restrictions and did not solve the issue I have.
Paul van den IJssel