7940 boot cycle - loader upgrade complete + reboot again

Unanswered Question
Feb 9th, 2009

Hello,

if got one 7940 that is not able to load its firmware. It curretly reboots constantly showing:

[Universal Application Load 2000-2007)

Configuring VLAN

Configuring IP

Copying to Bank1

Load upgrade complete

..reboot..

All phones are loading there configurations from a TFTP server. (About 200 phones running well and where converted from SCCP to SIP..)

This phone is on the switch:

Device ID: SEP001C58FB0C16

Entry address(es):

Platform: Cisco IP Phone 7940, Capabilities: Host

Interface: FastEthernetX/0/Y, Port ID (outgoing port): Port 1

Holdtime : 160 sec

Version : P003-08-8-00

On our TFTP server there is:

P003-08-8-00.sbn

P003-08-8-00.bin

OS79XX.TXT : P003-08-8-00

SIP<mac>.cnf : Image_version: P0S3-08-8-00

We also do have a CUCM server running for another branch of Cisco Phones (7941/61). Normally we are moving this way:

- bye a new phone

- let them autoregister and upgrade via CUCM

- create a SIP config file and manually configure the (SIP) TFTP server

- connect it, everything is running fine

Tried also factory default (with # + 123...), which doesn't helped.

Any hints how to fix this problem and get this phone running again?

Regards

Mathias

I have this problem too.
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ivillegas Wed, 02/18/2009 - 13:50

Try to restart TFTP server. Also make sure that your phone has the correct IP address of the TFTP server.

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