I am wondering if there is any basic training/reading/cbt someone should take on prior to tackling the CCNA material?
I have some people in the company I work for that do basic desktop/helpdesk support that have expressed interest in networking. Id love to point them in a right direction for study but I am not sure the CCNA material is the right place to start. Some of them already have their A+, some dont. My first thought was TCP/IP illustrated vol 1.