CCM 6.0(1) Device Update Error

Unanswered Question
Feb 10th, 2009
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I ran into an issue that I have not seen before. I updated a device today (7961) by updating the Owner User ID. However, when I select the “Save” button, I received the following error:


“Operation Completes By Date/time must be greater than current date/time.”


I have restarted and reset the phone to no avail. I am not having this issue with any other phones as I have tested several, including other 7961's.


Any thoughts?


Regards,


Nathan Richie

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testeven Tue, 02/10/2009 - 08:11
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  • Cisco Employee,

Hi!


Are you using Certification Authority Proxy Function (CAPF)? There was a similar issue with a CAPF file with a smaller date the current date, which

caused the error.


HTH


Regards,


Teresa.

nrichie Tue, 02/10/2009 - 08:43
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Teresa,


We in fact are not using CAPF. However, when I looked at that phone configuration page, the certificate operation was set to Install/Upgrade. I changed it to No Operation Pending, and it works properly now.


Thanks for your assistance!


Regards,


Nathan Richie

testeven Tue, 02/10/2009 - 08:53
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  • Cisco Employee,

Glad to hear that! Have a nice day!

nrichie Tue, 02/10/2009 - 11:15
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Do you know how I mark this issue as being resolved? I see where I can rate your post but I do not see where I can mark it resolved.


Regards,


Nathan

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