looking for a tool to verify a router serial number?

Unanswered Question
Feb 10th, 2009

hi,

I'm looking for a tool that I can input a chassis serial number and have cisco tell me whether that serial number is valid or invalid?

We have lots of 2600s which return invalid serial numbers via snmp or command line. It would be nice to have an authoritative way to determine whether the serial number is valid.

thanks,

Andy

I have this problem too.
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shivlu jain Sun, 02/15/2009 - 10:53

you need to provide the serial number to cisco account manager then they will revert you back whether it is there in the data base or not.

regards

shivlu jain

andrew.webster Tue, 02/17/2009 - 06:55

hi Shivlu,

we have about 200 2600s that came from the factory with the proper serial number listed on the chassis but the improper chassis serial number is returned by a 'sh version'. Unfortunately we didn't find out about this until all the routers were in service!

Our problem is that we have many more 2600s in service whose serial numbers are correct. We're looking for an automatic way to verify that the serial number is valid or invalid.

I suppose we could just get a large list of all 2600 chassis serial numbers and pass that list to our account manager to have them verify each and every serial number. I was really hoping that cisco would have some kind of online process or tool we can use ourselves to determine if the serial number is valid.

thanks,

Andy

joseph.derrick Wed, 02/18/2009 - 08:17

Hi,

My idea is to query via snmp and appending the results to a txt file.

From there you can export it to an excel file and forward it to your account manager for check.

Cheers !

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