Extension Mobility - Host not found error

Unanswered Question
Feb 11th, 2009

I have tried to set up EM - but when i try to log into phone (7911) i press the services button - host not found - is displayed on the display - just wondering if i have missed somoething out.

I have this problem too.
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yulem1968 Thu, 02/12/2009 - 02:42

Thanks for that David - found the solution in the document.

Replaced name of Call Manager with IP Address

Martin

hitesh_patel Thu, 02/12/2009 - 01:02

Hello,

click on system -> Enterprise Parameters and wherever you see the name of your CUCM, replace it with it's IP address and save it. It will be fixed. The reason it shows, host not found is because currently your phone is trying to resolve the name of your CUCM through DNS which is not installed on your machine.

Regards,

Hitesh.

yulem1968 Thu, 02/12/2009 - 02:44

Thanks Hitesh

Other post pointed me to troubleshooting document where it said to replace name of call manager with IP Address - thanks for your response

Martin

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