MeetingPlace express VT cannot connect to Web Conferences

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Feb 11th, 2009
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I have MeetingPlace VT and cupc clients (7.0.1)

All users pass the browser test, can ping the MPX NICS by hostname using MPX DNS entries - the NIC bindings are configured as per the best practices docs.

Clients have flash 9 and 10 installed.

I can start audio and video conferences without issue but clients cannot connect to web conferences.

I have tried initiating conferences directly from CUPC and from the MeetingPlace webadmin, both fail.

The browser attempts to connect, as I can see the green progress bar, until it eventually times out.

Eventually I get a Systen Error screen stating that the browser could not connect to the MPX server, please re-launch.

The address bar also has an error at the end of the URL ?launcher=false.

I have 6 web licenses available on the system.

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srinivas_kr Wed, 02/18/2009 - 15:29
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Hi Jonatha,

I had the same issue while connecting to meeting place with flash 10.Either you need to apply a hot fix as per the TAC support. Or else you need to uninstall flash 10 and install flash 9 to attend meetings

jonathan.magee Wed, 02/18/2009 - 15:44
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Thankyou for the update, do you know the hotfix number is it an engineering special

srinivas_kr Mon, 02/23/2009 - 15:09
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You can try this hot fix which I am enclosing and read the procured document. But I think you can use it only for Meeting place 6.0. Even then take a look.





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