Unity Connection Transfer Options not working

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Feb 11th, 2009
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Transfer options on the users are set to send to the extension.

calls are first sent to a UCCX AA and then transfered to the unity Directory Handler. However, when finding the name to dial it always transfers to the greeting instead of to the extension.

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testeven Wed, 02/11/2009 - 12:48
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  • Cisco Employee,

Hi!


Have you checked you are using the "attempt transfer for" instead of the default "send to greeting for" ?


HTH


Regards,


Teresa.

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