Time Out Error

Unanswered Question
Feb 11th, 2009

I have my script setup so When the welcome prompt times out it repeats the prompt for 3 times. the problem is that the first time only before the audio file plays again, it says are you still there.after that it goes trough the prompt 2 times without saying that again. Any suggestion? Thanks in advance.

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Anthony Holloway Thu, 02/12/2009 - 09:22

I believe you can overwrite all of the system prompts, however I would not suggest that.

One quick solution is to control the timeouts yourself.

create an int variable, and a label, then count the loops.

Set menuCounter = 0

:PlayMainMenu

Menu (This menu has a retry count of 0)

-- Option 1

---- Do something

-- Option 2

---- Do something

-- Timeout

---- +increment menuCounter

---- if menuCounter < 3

------ Goto PlayMainMenu

---- else

------ Goto handleTimeout

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