CAD Screen Popups

Unanswered Question
Feb 13th, 2009
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Hello


I have a problem with screen popups not poping up on CAD Agent Desktops. It is an intermitent problem where out of the total calls received about 50% don't have popups.


Has anyone had this problem or anyone has any idea.


All help appreciated


Victor

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david.macias Fri, 02/13/2009 - 06:24
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Simplify the problem. Is this happening to all PCs? Do all PCs only get 50% of the pops? Also, what does the workflow do which generates the pop?


david

rhobab Fri, 02/13/2009 - 06:54
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Hello David


Yes this basically seems to happen on all pcs. It is intermitent. It may be working and all of a sudden one or two calls without popups.


The workflow contacts an application called Callme that provides the web screen


Thanks


Victor

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