Unable to log into attendant console

Unanswered Question
didyap Thu, 02/19/2009 - 08:56
User Badges:
  • Silver, 250 points or more

Try the following on the system you are trying to use for CTR:

1. Double click "My Computer"

2. Double click "Control Panel"

3. Double click "Administrative Tools"

4. Double click "Local Security Policy"

5. Double click "Local Policies"

6. Double click "User Rights Assignment"

7. Double click "Log on as a service"

8. Verify that the local Administrator account has this right, if not, add the local Administrator account then retry the installation.

ttortelier Thu, 02/04/2010 - 12:47
User Badges:

are you using the same version on all your attendant console user (if you have more than one...)

are you using the attendant console version downloaded from the cucm you are on ?

I get the same error msg when I use attendant console downloaded on a 6.1.3 and installed on a 4.1.3

loganseth Mon, 08/02/2010 - 07:27
User Badges:

Brilliant!  Saving the lengthy explanation, I just had a user trying to login with an older version of the AC client.  Couldn't figure this out so went to the forum, read this post, and realized it was, in fact, the older 4.x client!

THANK YOU, ttortelier!


This Discussion