Guest Users management problem in ?!?

Unanswered Question
Feb 13th, 2009

I just upgraded to and now the admin folks can't see any of the existing guest user accounts on the 4402 DMZ controllers. I can see them as root.

Any Ideas how I can make it so those 5 people can see these accounts and manage them? The backup and restore prior to the upgrade to 5.2.110 went smoothly without any know hickups.

I have this problem too.
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michael.lussier Fri, 02/13/2009 - 12:11

Hey there Rob,

I upgraded to 5.2.125 without any issues. I still have the problem. Root can see all of the guest user accounts and the Lobby Admin can"t see a single one of them.

michael.lussier Fri, 02/13/2009 - 12:30

take this a step further. I did a test. No two lobby admin accounts can see what the other created.

I have 5 folks that will now have to share one account to do thier work instead of tracking who put what ID into the system.

Unless I setup to use RSA authentication to add and remove accounts.

generaljoe Sun, 02/22/2009 - 23:52

It's by design - new behaviour in v5 of WCS. Lobby admins can see only their own accounts, ie only ones they created. If you have a requirement for lobby admins to see others' accounts (like, you want the helpdesk to be able to reset passwords) then you have to make them superusers.


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