UNITY 5 issue

Answered Question
Feb 13th, 2009

In a custom call handler if we dial a wrong extension it is automatically routed to the operator...


Is there any way to give another option to the user for entering another number...

Correct Answer by Bradford Magnani about 8 years 1 week ago

Eldho,


In the Tools Depot under Administration Tools, use the Audio Text Manager. Click "Grid View" tab and find the call handler in question. On the right hand side, select the Greetings tab, then Error tab. Here is where you can define where the call goes.


Hope this helps,

Brad

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
Bradford Magnani Fri, 02/13/2009 - 11:32

Eldho,


In the Tools Depot under Administration Tools, use the Audio Text Manager. Click "Grid View" tab and find the call handler in question. On the right hand side, select the Greetings tab, then Error tab. Here is where you can define where the call goes.


Hope this helps,

Brad

Actions

This Discussion