Call transfer issue

Unanswered Question
Feb 13th, 2009

I am using callmanager 6.1 and mgcp gateway 3025 with fxo port

My issue when a long call to any pstn no: from any ip phone after some time only the end call option is there...there is no option for transfer conference etc like supplementary services

Voice experts please give any suggessions for troubleshooting....

I have this problem too.
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Jaime Valencia Fri, 02/13/2009 - 11:39

that can happen if communication to the CUCM server is interrupted

check for QoS issues and packet drops specially SCCP

HTH

java

if this helps, please rate

Jaime Valencia Fri, 02/13/2009 - 22:29

CUCM trace with keepalives enabled, sniffer trace from CUCM and phone

check the routing all the way and QoS config if you have it

HTH

java

if this helps, please rate

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