I have read all the documentation I could find and viewed the cBarge VOD available on this site, and am still having trouble configuring cBarge on our UC500. I have taken the appropriate steps to configure the shared DN's for Octo-line, I have to the best of my knowledge configured conferencing, turned off privacy, and set up the soft key templates on the phones I am testing for this feature (two 7961's).
I test by calling our office using a cell phone, and picking up with one of the 7961 phones. The shared DN number goes red on that line on the phone. I then go to the other 7961, and press the lit shared DN button, and am presented with the CBarge and Newcall softkeys. However, when I press the Cbarge button, nothing happens on either phone. The softkey blinks indicatingI pressed the button, but there is nothing else.
Thanks in advance!