CM 7.0 Diretories button missed calls

Unanswered Question
Feb 13th, 2009

Is there a way to add a 9 in systems so when you hit directory missed calls it dial out with a 9? If you do this, does this change outbound dialing as well. I don't want oubound to not dial a 9.

I have this problem too.
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Kenneth Mohammed Fri, 02/13/2009 - 15:44

Hello,

Is this MGCP or H323 gateway? If MGCP, in the service paramters, there is a field under clusterwide parameters-phone, where you can prepend digits to incoming calls. If H323, you can accomplish this using translation rules.

Hope that helped, if so please rate.

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