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CM 7.0 Diretories button missed calls

patty_spieker
Level 1
Level 1

‎02-13-2009 02:41 PM - edited ‎03-13-2019 06:04 PM

Is there a way to add a 9 in systems so when you hit directory missed calls it dial out with a 9? If you do this, does this change outbound dialing as well. I don't want oubound to not dial a 9.

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3 Replies 3

Kenneth Mohammed
Level 7
Level 7

‎02-13-2009 03:44 PM

Hello,

Is this MGCP or H323 gateway? If MGCP, in the service paramters, there is a field under clusterwide parameters-phone, where you can prepend digits to incoming calls. If H323, you can accomplish this using translation rules.

Hope that helped, if so please rate.

0 Helpful

Jaime Valencia
Cisco Employee
Cisco Employee
In response to Kenneth Mohammed

‎02-13-2009 06:42 PM

please always search NetPro before posting, this has been asked several times in the past

Add Prefix to the Missed Call Number

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
0 Helpful

patty_spieker
Level 1
Level 1
In response to Jaime Valencia

‎03-02-2009 06:40 AM

thank you,

0 Helpful
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