ccm-manager Configuration Auto-Download failed

Answered Question
Feb 14th, 2009
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I recently add a remote site. The Gateway is running IOS 12.4.15-T8 and the Callmanager is V5.12. Everthing seems to be working however I notice the Vocie Gateway indicate the Configuration Auto-Download Fail. See below.

Configuration Auto-Download Information


No configurations downloaded

Current state: Downloading XML file

Configuration Download statistics:

Download Attempted : 5

Download Successful : 0

Download Failed : 0

TFTP Download Failed : 8857

Configuration Attempted : 0

Configuration Successful : 0

Configuration Failed(Parsing): 0

Configuration Failed(config) : 0

I have attached a ccm debug and ccm config.

Any help is appreciated.


Correct Answer by Nicholas Matthews about 8 years 5 months ago

You may want to try a 'no ccm mgcp' 'ccm mgcp'.


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Overall Rating: 5 (1 ratings)
Nicholas Matthews Tue, 02/17/2009 - 18:53
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Hi Mark,

I would do a quick test:

Try downloading this file:


You can use the tftp client that should be built into windows (maybe not Vista), a 3rd party tftp client, or just the router cli.

If you can download it, it may be a ccm manager config error, or a way the CUCM is writing the file.

If you can't download it, I would try restarting the TFTP service on CUCM.


markcarat Tue, 02/17/2009 - 19:40
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Hi Nick,

I am able to download the file using tftp client or from a PC's commnd prompt. But I can't run the tftp command from touter's cli, % Unrecognized command. Any suggestions?



Correct Answer
Nicholas Matthews Tue, 02/17/2009 - 19:43
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You may want to try a 'no ccm mgcp' 'ccm mgcp'.


markcarat Tue, 02/17/2009 - 20:10
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Thanks Nick. The no ccm mgcp and ccm mgcp has resolved the problem.

Thanks again


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