we are using ICM 7.1 cvp 3.1 and two redundant AWs , when try to get any historical report you will get the following message ( Error Message: Database Error! ODBC connection failed (code -1) - Cannot run tabular report) also when open the ICMDBA tool from any AW you will get (network communication layer not loaded)(ODBC SQL Server Driver Unable to load communication module. Driver has not been correctly installed.) also when you open the ODBC Administrator you get the and try to establish acconection with the AW DB you get the same errors, the real time reports are working fine. any now the icm jaguar service on one of the AWs is not starting up
I have this problem too.