02-15-2009 06:08 PM - edited 03-13-2019 06:05 PM
I have setup a name in CME for specific DNs but I still don't see a local directory when I click on the phonebook button. All I see is "Missed Calls", "Received Calls" and "Placed Calls". At the bottom left it seems to be stuck on "Requesting..." Are there any useful debug commands to see what's going on?
02-17-2009 03:49 AM
Hi
If you take a look in the settings menu on CIPC (the phone button, not the prefs menu) you should be able to find the Directories URL. All phones have missed/received/placed in the firmware, then pull an XML list of additional, server based, directories via HTTP.
Open this URL in a web browser on your PC (IE can be funny with the XML that is returned, so try Firefox or in IE do a 'edit/view source').
If you get the XML back, then CIPC should be able to do so as well. If you get an error or no response, verify that you can reach the web page (there may be a routing issue or filter between your PC IP and the voice VLAN/CME IP address)
Please rate helpful posts...
Aaron
02-17-2009 06:18 AM
Thanks for the reply. I can access http://ip/localdirectory fine but there is nothing there. FF says
"XML Parsing Error: no element found
Location: http://IP/localdirectory
Line Number 1, Column 1:"
When I view the source there is nothing. I turned on http debugging and got this:
Feb 17 14:13:02.228: lds_urlhook, url=/localdirectory
Feb 17 14:13:02.228: Tue, 17 Feb 2009 14:13:02 GMT 192.168.2.44 /localdirectory ok
Protocol = HTTP/1.1 Method = GET
Feb 17 14:13:02.228: If-Modified-Since = Tue, 17 Feb 2009 14:08:06 GMT
Feb 17 14:13:02.236: local_directory_search_get_action: minor = 0, uri_index =
Feb 17 14:13:02.236: ipkeyswitch_ldir_send_file 1: page 0
Feb 17 14:13:02.236: ipkeyswitch_ldir_send_file 3: to send prologue
When I go to http://IP/localdirectory/query I get some XML displayed in FF. When I access the directory on a 7960 I get the local directory without issue. I can also search and everything works correctly. So, it looks like this might be a problem with CIPC's XML parsing.
09-25-2018 05:38 AM
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