Active Directory has been set up on both the Call Manager and Presence, using exactly the same search strings.
Both integrations are working, except - I cannot find a user on the CCM>End User, however, on CUPC, when searching for that same user, he is there.
I have checked that the e mail fiels in AD is populated, and re-synchronised, however, user remains missing from the CCm AD integration, and present on the Presence AD Integration.
Secondly, when I try sync up the Unity Speech connect, by pointing it to a more specific OU then the CCM and Presence (due to licensing constraints), it doesn't pull the right users from AD at all.
Any ideas? This one's got me stumped. I have restarted the CCM's as well.
I found a customer created an application user ID that was the same as an userid in AD. So when CUCM did a sync, it did not sync that ID because it was an application ID already