Active directory CCM 6.X integration

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Chris Deren Tue, 02/17/2009 - 06:27
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1) depends on what you use as userID and phoneNumber attributes, you do the masking when you configure LDAP in CM. You can either use ipPhone or telephoneNumber attribute as your phone extension, if the one you are using is not populated then the users will not import

2) Yes, in the LDAP configuration


HTH,


Chris

Hi,


first , thanks for your response.

However , I found out that the ipphone or the phone number could be empty in the LDAP dir. (of course if it is not mapped to the userID)

second, how could I trace/see what is happening during a synchronization process ? in order to see error , listing of not-imported records, successfully imported records,...


Thanks in advance.

Michael Mistretta Tue, 02/17/2009 - 07:45
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1) Which are the field of the Active Directory that should be populated otherwise the record is not imported ? userID, first and last name are all that are required.


2) Is it possible to do a mapping of CCM Directory Fields with the AD fields although they are empty ? Yes...


The easiest way to see the results of the sync are to look in users. You will see a list and next to them will be either active or inactive. An inactive state means they will be deleted at garbage collection because the user has not sync'd (Typically caused by a user configured in CCM that has no matching user in AD, userID must be exact).

Active means they are imported.

For the most part, CUCM is pretty good at importing, I have experienced no errors other than data entry errors.

To trace, use the callmanager trace, perform an AD sync, and gather the traces. I do not recall exactly what a failed import will show, but it will stand out.

Michael Mistretta Tue, 02/17/2009 - 08:10
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I guess I am a bit confused as to why you would use that field and not samaccountname.

CCM will use whatever it imports exactly as it is. There is no way in CCM to suppress that field. I would suggest using the SamAccountName

Chris Deren Tue, 02/17/2009 - 08:12
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Agreed,


Any reason not to use sAMAccountName as the attribute?


If you use anything else applications such as CUPS will never work properly in your environment.


Chris

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