02-17-2009 04:24 AM - edited 03-21-2019 12:56 AM
Hello. I have a customer that plans to connect a number of SPA942 and SPA962 to a Cisco Unified Communications Manager cluster. What licenses do we need to enable all line buttons on the phones? As far as I understand, we need 6 DLUs per 3rd party SIP phone to be able to use more than one line button. Right? But for SPA942, I read somewhere that it comes with 2 line buttons enabled by default, and additional license needs to be purchased to enable the remaining 2 line buttons. Does that apply when it is connected to a CUCM, defined as an advanced 3rd party SIP phone and uses 6 DLUs? If yes, please send me the SKU for that additional license. If you need any clarification, please let me know. Thanks.
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02-17-2009 06:27 AM
Hi Sasha,
The SPA942 has all 4 line buttons enabled by default and there is no additional SKU required.
You may need to upgrade the SPA942's firmware if your phone is running pre-5xx firmware. Download, with login, from:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414124
The SPA962 has all 6 line buttons enabled by default. Newer firmware is available, with login, from:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414125
I'm not sure about the CUCM DLU, I'll get back to you on this...
Regards,
Patrick
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02-17-2009 07:59 AM
Sasha,
Single line phones such as the SPA901, SPA921, and SPA922 are considered by CUCM to be basic phones and thus require 3 device license units [DLU] each.
Multi-line phones or wireless phones such as SPA941, SPA942, SPA962, SPA525G, WIP330, and WIP310 are considered by CUCM to be advanced phones and thus require 6 DLUs each.
Please stress to your customer that:
Regards,
Patrick
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02-18-2009 02:23 AM
Yes. You can.
02-17-2009 06:27 AM
Hi Sasha,
The SPA942 has all 4 line buttons enabled by default and there is no additional SKU required.
You may need to upgrade the SPA942's firmware if your phone is running pre-5xx firmware. Download, with login, from:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414124
The SPA962 has all 6 line buttons enabled by default. Newer firmware is available, with login, from:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414125
I'm not sure about the CUCM DLU, I'll get back to you on this...
Regards,
Patrick
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02-17-2009 07:59 AM
Sasha,
Single line phones such as the SPA901, SPA921, and SPA922 are considered by CUCM to be basic phones and thus require 3 device license units [DLU] each.
Multi-line phones or wireless phones such as SPA941, SPA942, SPA962, SPA525G, WIP330, and WIP310 are considered by CUCM to be advanced phones and thus require 6 DLUs each.
Please stress to your customer that:
Regards,
Patrick
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02-18-2009 02:21 AM
Thanks for your answers! Just another clarification, please. Can we register SPA942 or SPA962 as a Basic SIP device (3 DLUs) and use it as a single-line IP phone? Best regards.
02-18-2009 02:23 AM
Yes. You can.
02-18-2009 02:29 AM
Great! Your answers were quite prompt and correct. Thanks a lot!
07-28-2013 01:01 AM
Hi
Can you please help me how to add SPA 303 to CUCM 8.6 and above.
Regards
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