After upgrade to RME 4.0.4 no config-files in shadow directory

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Feb 17th, 2009
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After upgrade from RME 4.0.3 to 4.0.4 the config-files are not synched in the shadow directory. We still have the old files in it. The path is still /var/adm/CSCOpx/files/rme/dcma/shadow/Switches_and_Hubs/PRIMARY.

The shadow directory is "enabled". The synch to the database is ok.



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Joe Clarke Tue, 02/17/2009 - 08:08
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The configs are old how? Are the timestamps old, or do the configs actually lack changes present on the device?

hsprenger Tue, 02/17/2009 - 08:14
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The timestamps are old. We daily synch the switches. We upgrade RME on 22.12.

And now all files remain to that date.

Joe Clarke Tue, 02/17/2009 - 08:16
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This is expected. RME will not update its archive unless it finds an interesting change on the device. An interesting change is one not listed in RME > Admin > Config Mgmt > Exclude Commands. While the dates on the shadow configs may be old, they should point to the latest configuration on the device. If you make a change to a device's config, then sync the archive, the shadow config should also change.

hsprenger Tue, 02/17/2009 - 08:19
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Thats what i tried then. I changed something în the config, but no new file exists on the next day.

Joe Clarke Tue, 02/17/2009 - 08:35
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Enable ArchiveMgmt Service debugging under RME > Admin > System Preferences > Loglevel Settings. Change something else on one device's config. Perform a Sync Archive of that device. Post the dcmaservice.log along with the config before and after.

Joe Clarke Tue, 02/17/2009 - 08:53
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It appears you didn't wait long enough. The actual archive operation is not included. Additionally, I need to see the before and after configurations from the device in question.

Joe Clarke Tue, 02/17/2009 - 10:48
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There appears to be a permissions issue on /var/adm/CSCOpx/files/rme/dcma/shadow/Switches_and_Hubs/PRIMARY on one of the parent directories. Make sure the perms are:


0660 casuser:casusers

hsprenger Tue, 02/17/2009 - 11:42
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That helps. Thank you very much. Great support.

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