Increase Users Voice mailbox Size

Unanswered Question
Feb 17th, 2009
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Hi All, after I upgraded to 6.1(3) it seems that some things have defaulted in Unity. Such as time zones and mailbox sizes. I have a couple of users that cant access there mail box because its saying that its full. How can I increase how many voice mail and the size of the voice mail for users.

I have currently changed settings in the "message store" for "warning quota, send quota, and send and recieve quota." Directly under that I have number of voice mail boxes and size however, that is greyed out. I'm not sure if I'm doing this correctly.

Please any suggestions?



Were running

CUCM 6 business edition bundle unity 2.1

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Overall Rating: 5 (1 ratings)
Chris Deren Tue, 02/17/2009 - 14:31
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    2017 IP Telephony, Contact Center, Unified Communications

You are on the right track, you can either change the quota globally or per user, simply specify customer settings that will override the defaults (12,13,14 Mb I belive).



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