Increase Users Voice mailbox Size

Unanswered Question
Feb 17th, 2009

Hi All, after I upgraded to 6.1(3) it seems that some things have defaulted in Unity. Such as time zones and mailbox sizes. I have a couple of users that cant access there mail box because its saying that its full. How can I increase how many voice mail and the size of the voice mail for users.

I have currently changed settings in the "message store" for "warning quota, send quota, and send and recieve quota." Directly under that I have number of voice mail boxes and size however, that is greyed out. I'm not sure if I'm doing this correctly.

Please any suggestions?

thanks,

Mike

Were running

CUCM 6 business edition bundle unity 2.1

I have this problem too.
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Chris Deren Tue, 02/17/2009 - 14:31

You are on the right track, you can either change the quota globally or per user, simply specify customer settings that will override the defaults (12,13,14 Mb I belive).

Chris

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