MWI configuration and Remote Destination

j.mccartney · ‎02-18-2009

Is it possible to configure 2 sets of MWI-on/off numbers? What I'm trying to do is with TOD routing configure some users so that during weekday hours they get calls to their IP-phones and cell phone (Remote Destination) which I've gotten to work fine.

The issue is that if a caller leaves a message the MWI light doesn't turn on so the called-party knows there is a vmail message waiting for them until they pick up the handset.

The MWI-on/off lights are configured for a different partition/CSS so I'm wondering how can I configure it so both applications (regular partition callers and TOD/RD) get vmail notification.

I know that you can configure the MWI number on Unity with UTIM; I was hoping it would allow for multiple numbers to be configured there but it looks like it only allows for one number for on/off. See attachment this is where I want to setup multiple numbers.

Am I out of luck?

Jaime Valencia · ‎02-18-2009

on CCM you can create as many ON/OFF pairs as integrations you have. but the relation is 1:1

1 integration = 1 ON / 1 OFF

That would require you configuring a whole 2nd integration and using TOD for the whole process

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

j.mccartney · ‎02-18-2009

So by second integration you are meaning a second (physical) Unity server right???

Thanks for your help.

Jaime Valencia · ‎02-18-2009

not necessarily, a unity server is licensed for X ports, those X ports can be divided in several different integrations, can be the same server, can be different servers, clusters

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

mothiamalrajxyz · ‎04-04-2009

If your issue I understand is when the users gets call at the office number the mobile also should get the MWI? . This can be done by adding the mobile number at the Unity Subsriber--> Messages-->MWI and add the Mobile number on it in addition to the X for MWI.