Vista 32bit and Cisco VPN client

RICHARD MESSINGER · ‎02-18-2009

Just astarting the migration to a new Vista 32bit laptop.

Downloaded the Cisco VPN client 5.0.05 which is in "Beta" and tried to install it.

It gave a bunch of errors. Before opening a TAC case, was wondering if anyone had any good news.

And I have admin rights on the pc.

Thanks.

Ivan Martinon · ‎02-18-2009

More than good news is a question, was this workstation upgraded from windows XP or is it a clean Vista installation?

RICHARD MESSINGER · ‎02-18-2009

this is a clean install on a new PC. a lenovo T500 is it makes any difference. 3 Gig of Ram

Ivan Martinon · ‎02-18-2009

OK, should not fail, do you happen to have one of the messages or the message it errors with?

RICHARD MESSINGER · ‎02-18-2009

Here are the two error messages at the end

VPN Client Install: Setup failed to properly install Cisco Systems Service Software

Followed by

Error Loading C:\Windows\system32\csgina.dll the specified module could not be found.

I did an uninstall and reinstall and got the same thing. When I uninstalled I also got the following error:

Failed to unregister CVPNDRV with DNE

and

Failed to uninstall DNE

Ivan Martinon · ‎02-18-2009

Oh that's nasty.. sorry to tell you but you got to go to TAC

RICHARD MESSINGER · ‎02-18-2009

That I what I was afraid it was leading to. Thanks for listening.