Call Park Status button

Unanswered Question
Feb 18th, 2009
User Badges:
  • Bronze, 100 points or more

Is there a way to make a button that displays which call parks have calls on them?

(not directed call park, we are using the dynamic)

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Jaime Valencia Wed, 02/18/2009 - 14:39
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

yes, the implementation of what you're looking for is directed call park and is exactly for that purpose. it's the only option.


HTH


java


if this helps, please rate

budmiller Fri, 02/20/2009 - 07:07
User Badges:

I agree with java. There isn't a way to do show dynamically parked calls on a phone button.


However if you are using Attendant Console the call park window can show you the parked calls in the system with the call park number and the caller id of the person parked there. At least in CM 6.X it can I'm not sure about 4.X releases.


HTH




acharyr123 Tue, 08/11/2009 - 11:46
User Badges:

Hi,


I also confugured Directed Call Park but somehow it is not working..can u plz suggest any changes to be done in the Phone Softkey & how??

Actions

This Discussion